Coaching Disclaimer

Updated: April 2026

 

I understand that the coaching services provided by The Mindful Generation are not a substitute for professional mental health or medical care and are not intended to diagnose, treat, or cure any mental health or medical conditions. I acknowledge that my Coach is not acting as a mental health counsellor, psychotherapist or medical professional. 

I understand and agree that I am fully responsible for my well-being during and after my coaching sessions, including the choices and decisions I make. 

I acknowledge that coaching is not a substitute for psychoanalysis, mental health care, or substance abuse treatment, and I will not use it as a replacement for any necessary professional support. 

I understand that all comments, insights, and ideas shared by my coach are solely intended to support me in achieving the goals I define within our sessions. I provide my informed consent for my coach to assist me in working towards these goals, understanding that results are not guaranteed. 

I understand that Laura will maintain confidentiality unless I provide written permission to disclose information. However, if I report abuse, neglect, or harm to myself or others, I acknowledge that Laura may take necessary actions and that confidentiality may be limited in such circumstances. 

I recognise that the use of technology is not always secure, and I accept the risks of using email, text, phone, Zoom, and other digital communication methods. 

I hereby release, waive, and discharge Laura Styles, as well as any agents, successors, personal representatives, and employees, from any claims, demands, or actions arising from my coaching sessions, whether based on the advice provided or any aspect of the coaching relationship. 

This agreement represents the full understanding between me and Laura Styles from The Mindful Generation, and no additional verbal or written promises have been made. This agreement binds my heirs, executors, and successors.

TERMS AND CONDITIONS 

Coaching Sessions & Scheduling 

  • The coaching schedule will be arranged between The Mindful Generation and the client. Single ad hoc sessions can be booked within 6 months of purchase. 
  • By making a booking, the client agrees to the terms and conditions outlined below. 

Format of Sessions 

  • All sessions will take place via Zoom unless otherwise agreed.
  • The client is responsible for ensuring a stable internet connection and access to Zoom. 
  • Each session will last for the agreed-upon duration. 

Fees & Payment 

  • Fees must be paid in advance unless otherwise agreed. 
  • No refunds will be given for unused sessions unless notice is provided as per the rescheduling policy below. 

Rescheduling & Cancellations 

  • Clients must provide at least 24 hours’ notice to reschedule a session. Sessions cancelled with less notice will not be refunded. 
  • In rare cases, The Mindful Generation may need to reschedule a session and will provide at least 48 hours’ notice where possible. 
  • Any prepaid sessions must be used within 6 months of payment, or the fee will be forfeited. 

Between Sessions 

  • The client may be given exercises or tasks to complete between sessions to support their progress. While optional, failure to complete them may impact results. 
  • Clients may contact their coach between sessions for administrative matters (e.g., rescheduling or payment enquiries). Additional coaching support between sessions will only be provided if agreed upon in advance. 

Confidentiality 

  • Personal and business information shared during coaching sessions will remain confidential and will not be disclosed without the client’s

permission, except where required by law or where necessary to prevent harm. 

Early Termination 

  • In exceptional circumstances (e.g., illness, conflict of interest, inappropriate behaviour, or professional discretion), The Mindful Generation reserves the right to terminate coaching services early. 
  • If this occurs, reasonable notice will be given, and any prepaid sessions not yet delivered will be refunded. 

Responsibilities & Liability 

Coaching is a collaborative process designed to help the client improve their quality of life and achieve desired outcomes. 

However, the client is solely responsible for making decisions in their life or business. The Mindful Generation holds no liability for any financial, professional, or personal losses experienced by the client. 

Governing Law 

  •  This agreement is governed by the laws of England, and any disputes will be resolved under the jurisdiction of English courts. 

Feedback 

  •  Feedback is always welcome and can be provided during sessions or via email.